Sales Representative

Job ID: 2017-2588

Brand: Goldwell, KMS California

Location: CA - BC - Abbotsford

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The Sales Representative will provide superior customer service to all salons within a designated territory by providing information on Kao Salon products (Goldwell and KMS California), sales promotions and educational programs. This is done through building and developing long-term relationships with salons and stylists within the assigned territory by utilizing a consultative selling approach.

The assigned territory covers Abbotsford, Chilliwack, Langley and Fraser Valley area.

This position is a 1-year contract position to cover an upcoming maternity leave.


1. Provide superior customer service to all accounts within the assigned territory by:

  • Conducting regularly scheduled “face-to-face” salon visits;
  • Merchandising, managing and assessing inventory of Kao Salon products at each salon;
  • Scheduling and conducting in-salon presentations (selling and product knowledge) on all Kao Salon products;
  • Communicating to clients any information regarding policies, product and promotions;
  • Actively promoting Kao Salon educational programs and materials;
  • Handling and completing product exchanges, returns and/or defective goods;
  • Monitoring and collecting outstanding balances of Accounts Receivables for the designated territory; and
  • Successful execution of all sales promotions

2. Reach and exceed budgeted sales targets relating to:

  • Sales budget
  • Promotions
  • New product initiatives
  • Educational & Loyalty programs

3. Increase the number of new accounts by meeting cold call and prospecting expectations.

4. Increase distribution within existing client base.

5. Partner with Field Education Managers and Education Network within the designated territory to sell through Education initiatives, coordinate in-salon classes and so on.

6. Accurate completion of all required forms which includes:

  • Documenting each account visit and communications on the Client Record Card on a daily basis
  • Implementing and maintaining an accurate Route Plan and update on a monthly basis
  • Preparing and submitting Weekly Call Reports to Supervisor
  • Returns, Exchanges and Defective goods
  • Credit applications
  • Education class requests
  • Company surveys/questionnaires

7. Regularly collect and supply feedback to management regarding any information addressing customer relations, competitive activities or market needs.

8. Participate and attend in all meetings, training programs, tradeshows and events as requested.


  • Minimum 3 years “on-the-road”, consultative sales experience in B2B sales
  • Preferable previous experience working within same territory
  • Strong ability to sell and/or influence others
  • Ability to drive growth through new account and existing territory management
  • Excellent presentation & time management skills
  • Excellent interpersonal skills with the ability to build and maintain professional business
  • Solid negotiation and organizational skills
  • Highly self-motivated and goal-oriented; persistent in getting the sale
  • Experience in the beauty industry is preferred

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