Provide superior customer service to all salons within a designated territory by providing information on Kao Salon products, sales promotions and educational programs. This is done through building and developing long-term relationships with salons and stylists within the assigned territory by utilizing a consultative selling approach.
The assigned territory covers Ottawa and surrounding area.
Provide superior customer service to all accounts within the assigned territory by:
Conducting regularly scheduled “face-to-face” salon visits;
Merchandising, managing and assessing inventory of Kao Salon products at each salon;
Scheduling and conducting in-salon presentations (selling and product knowledge) on all Kao Salon products;
Communicating to clients any information regarding policies, product and promotions;
Actively promoting Kao Salon educational programs and materials;
Handling and completing product exchanges, returns and/or defective goods;
Monitoring and collecting outstanding balances of Accounts Receivables for the designated territory; and
Successful execution of all sales promotions
Reach and exceed budgeted sales targets relating to:
New product initiatives
Educational & Loyalty programs
Increase the number of new accounts by meeting cold call and prospecting expectations.
Increase distribution within existing client base.
Partner with Field Education Managers and Education Network within the designated territory to sell through Education initiatives, coordinate in-salon classes and so on.
Accurate completion of all required forms which includes:
Documenting each account visit and communications on the Client Record Card on a daily basis
Implementing and maintaining an accurate Route Plan and update on a monthly basis
Preparing and submitting Weekly Call Reports to Supervisor
Returns, Exchanges and Defective goods
Education class requests
Regularly collect and supply feedback to management regarding any information addressing customer relations, competitive activities or market needs.
Minimum 3 years “on-the-road”, consultative sales experience in B2B sales
Preferable previous experience working within same territory
Strong ability to sell and/or influence others
Ability to drive growth through new account and existing territory management
Excellent presentation & time management skills
Excellent interpersonal skills with the ability to build and maintain professional business
Solid negotiation and organizational skills
Highly self-motivated and goal-oriented; persistent in getting the sale
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