Develop and maintain an ongoing BI/Analytics strategy for the AEMEA beauty care business including a 2 – 5 year roadmap of projects and new technologies
Analyze new SAP releases and toolsets in the BW/BI areas and articulate the costs/benefits for them.
Compile and prioritize tactical and/or strategic BW/BI initiatives in coordination with business process owners, leads, and key users.
Work with internal & external customers, business application leaders, and other IT staff to define and deliver innovative enterprise class business solutions for Kao Americas/EMEA.
Work with the business community to implement solutions matching KPIs & best practices while understanding local/geographical/channel variations. Standardize solutions or adapt as it makes sense.
Development and specification of training content and conduct of on-site training of key users and users for the relevant SAP application.
Design and development of SAP Business Intelligence reports/solutions for all deployed SAP modules, such as supply chain, finance, sales, marketing, and education.
Provide day-to-day application support and/or coordinate as needed with 3rd parties to provide applications support.
Provide outstanding customer support in the: analysis, design, configuration, and maintenance of applications in assigned area. Work within defined SLA metrics. Write requirements documents, functional/technical specifications, and test plans per the IT standard methodology.
Manage external service providers either for projects or day-to-day application support. Monitor their performance and track their costs.
Timely control and implementation of change requests using the standard IT methodology.
Application & Process Area Management
Moderate to advanced level understanding of one or more major business process functions such as Order Management or Logistics. This includes general functional knowledge, as well as, the supporting transactional systems, reporting, statutory, legal, and audit requirements.
Possess knowledge of best practices in structuring data to be useful to the business. Articulate potential benefit/impacts to the business. Provide business analytics for the development and improvement of business tactics and strategies.
Lead and manage moderate sized regional and global projects or participate as a team member. Maintain detailed project plans, monitor project budget, perform business process mapping, resolve issues, assist other project resources, and develop & deliver on-site and remote training to users.
People Management & Relationships
Build strong relationships with the business community.
University / Bachelor´s Degree or equivalent
Several years of SAP experience in SAP BW
Some BusinessObjects and / or Lumira experience is a plus
Participated in at least three full life cycle implementations of SAP BW
Advanced problem-solving and technical support skills
Excellent German and English oral and written communication skills
Occasional travel to domestic and international locations/offices
Self-motivated as an independent worker or member of a larger team
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