Concession Manager

Job ID: 2016-2361

Brand: Molton Brown

Location: GB - - Milton Keynes


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Overview:

This position is based at our House of Fraser Milton Keynes concession.

The Concession Manager will actively drive and contribute to the sales and profitability of the concession, whilst motivating and developing a team, using responsible business practices within a retail environment.

Responsibilities:

Sales and profit
Drive and achieve concession sales, KPI’s and profit and commercial targets
Analyse concession performance, reviewing sales information and all relevant KPI’s to maximise business opportunities

Customer service excellence
Achieve an excellent mystery shop result in line with the company target of 85%
Ensure all customers receive a high standard of service
Lead by example in delivering excellent selling and service skills
Be a brand ambassador and role model for the team
Represent the Molton Brown brand through high standards of personal grooming in accordance with the guidelines

Education and Experience
Minimum of 2 years retail management experience at supervisor level
Experience within the beauty environment desirable
Flexibility in working arrangements
Ability to travel within reasonable distance if required

Qualifications:

    • Existing assistant, concession or senior sales experience essential
    • Minimum of 2 years retail experience
    • Experience within the beauty environment desirable
    • Flexibility in working arrangements
    • Ability to travel within reasonable distance if required


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