National Account Manager

Job ID: 2018-3630

Brand: Kao

Location: GB - - London

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• Delivering vs. the commercial KPIs
• Best in class customer management and amazing relationships.
• Ensuring Kao’s brands win at the point of purchase in the customer.
• Hardwire best in class commercial processes and capabilities

Enriching and Improving the total UK Mass business


  • Deliver/exceed budgeted Net Sales, Trade Spend and Marginal Income of Kao’s brands within account
  • Lead the development and delivery of a Joint Business Plan with the customers to ensure delivery of the mutual KPIs.
  • Manage a balanced set of commercial risks and opportunities with associated contingency plans to ensure we deliver vs our commercial goals.
  • Collaborate with our internal marketing, category and trade marketing teams to formulate customer specific brand activation plans that will drive online and in-store fundamentals and presence of our brands.
  • Lead the development/maintenance of a best in class professional commercial relationship with all accounts that enables Kao to have a disproportionate influence with the customer and thus maximise business growth and opportunities
  • Preferred experience in developing and managing online strategies and channels
  • Contribution to Kao UK – Contribute positively to the total UK mass team via multifunctional project based work – continual improvement


  • BSc/BA Hons degree or equivalent
  • 2 years experience in an account management / retail facing role in FMCG environment
  • Experience managing a major retail customer.
  • Health and Beauty Experience preferred but not essential. Experience in managing a business with P&L accountability.
  • Experience at working with multi-functional teams both internally and externally to deliver results
  • Experience in developing and managing Online strategies and channels. Demonstrated capability at driving the customer’s agenda within the business.

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