Wholesale Account Manager

Job ID: 2017-2908

Brand: Goldwell, KMS California

Location: GB - UK - Basingstoke


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Overview:

To carry out duties and responsibilities of a Wholesale Account Manager in a professional and ethical manner in the best interests of the company. Executing the Wholesale Strategy in the Accounts with responsibility to achieve monthly sales targets. To continually identify new opportunities to maximize growth on the sales territory, enhancing the profile and image of Kao Salon Division and its brands, Goldwell through all platforms with all customers.

Thi position covers the whole of the South region of the UK.

Responsibilities:

  • Business partnering 30+ wholesale accounts in Southern England.
  • Presenting monthly promotions in a professional manner, obtain and analyse customer EPOS data, negotiate prime position for all advertising opportunities.
  • Excellent account management:
    • Ensure orders are fulfilled and the customers are communicated to effectively.
    • Proactively manage and reduce aged debt.
    • Take ownership and be the facilitator in solving of problems/issues for the customer on behalf of the Company
  • Visiting wholesale branches, building strong relationships with Branch Managers.
  • As Ambassador for the brands, ensuring Wholesale Accounts and their staff are fully trained, know the brands.
  • Work in partnership with the Education team to Manage and co-ordinate strong customer centric educational
    plans for key Accounts.
  • Responsibility for arranging Education dates, maximising attendance at seminars, Goldwell colour courses, etc.
  • Work in partnership with Branch Manager to ensure merchandising (the look and feel of
    the KSD brands) is delivered at the highest standard; activate our brands in line with
    marketing plans & CS&P.
  • Ensure shelves are fully maximised at all times.
  • Building a comprehensive sell through strategy, including in-store staff incentives (subject to approval by line manager), promotions, displays, customer owned mailers and securing gondola ends and key website areas/e-commerce is the biggest growth area opportunity
    that needs to be maximized.
  • Identify opportunities with the customer and present the business case for participation and further growth.
  • Financial analysis of Accounts' performance, reporting figures to line manager on a daily basis and proactively monitor Sales achievement and adopt course corrective measures should figures not be in line with targets.
  • Work to a planned and structured journey plan that works geographically and ensure all the main buyers are seen every month.
  • Planning ahead is critical, therefore booking appointments for the quarter ahead is key.
  • Ensure every branch is covered at least once in a quarter.
  • Prepared to work outside normal office hours to achieve maximum sales results.
  • The position also requires regular travel which may involve staying away from home several nights per month.
  • Providing the journey plan is structured, staying away from home should be minimal and not exceed two nights per week.

Qualifications:

  • Sales experience working with Key accounts or Wholesale customers
  • Demonstrating a proven history of strong sales results
  • Proven track record on key account management


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