Global Claims Project Manager

Job ID: 2017-2620

Brand: Kao USA

Location: US - OH - Cincinnati

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The Global Claims Project Manager will be responsible for the development and coordination of product performance testing and claims development / communication / defense for three or more skin and / or hair care brands on a global scale.


  • Consult with Formulation and Marketing Groups to understand Brand, Brand Initiatives and status of initiatives.
  • Design and communicate multi-study testing plans for each initiative, including methodology development where appropriate, with the aim of supporting product claims development for all global markets.
  • Collaborate in development of benefit communication in a variety of venues including trade, package and advertising.
  • Communicate relative risk assessment and probability of success to the brand business leaders.
  • Approval of artwork for claims including understanding of risks.
  • Provide advertising and regulatory agency clearance material and participate in defense of challenges and legal cases.


We are seeking a highly qualified scientist with at least 5 years of experience in the personal care, OTC drug, or contract test facility industries. Preferably the successful candidate would have a post graduate degree (MS or Ph.D.) in physiology, biochemistry, chemistry, cosmetic science or a related biological discipline.

General Qualifications: Requires excellent verbal and written communication skills. Requires the ability to interact with individuals from a variety of functional backgrounds. Requires the ability to concurrently work on multiple projects, to organize and prioritize within and between projects.

Technical Qualifications:

  • Must be able to conduct and understand data analysis for clinical studies, including statistics.
  • Must be able to understand the results of clinical studies and the implications to the business.
  • Must be able to understand the relationship between clinical study results, claims support and appropriate wording of claims.
  • Must have a working knowledge of and experience working within the current claims environment preferably inclusive of the US, Canada, Australia, EU and ASEAN.
  • Must understand implications of communication venue to interpretation and defense of claims.
  • Must be able to foresee relevant consumer and external agency interpretations of communications and understand the implications.

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