Internship - Information Systems

Job ID: 2018-3644


Location: US - OH - Cincinnati

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In this full-time Fall internship, you will join the Infrastructure & Operations Management team to support the company on all infracturure fronts. You will excel in this role by having previous experience working in a team-oriented, collaborative environment.


  • Perform desktop migrations and troubleshoot issues related to these updates
  • Diagnose hardware, software, and operator problems and take remedial actions or recommend procedural changes.
  • Research and resolve complex problems that other Help Desk associates have been unable to resolve
  • Update Active Directory for computer accounts, user accounts, distribution lists and security groups
  • Maintain accurate and timely inventory of all hardware within the defined inventory system
  • Provide technical recommendations and guidance to customers and junior desktop engineers
  • Develop and maintain training materials
  • Administer all desktop and network printers and print servers.
  • Experience with Windows Automation.
  • Experience with VB and Power Shell Scripting.


  • Must be currently enrolled in a bachelor's degree program that is Information Systems related.
  • Must be able to work 40 hours per week, for a minimum of a semester.
  • Prior internship experience is a plus, but not required
  • Strong, effective communication skills
  • Ability to manage time and prioritize effectively is critical

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